FAQs

WHAT INSURANCES DO YOU ACCEPT?

We accept all major commercial insurance PPO plans and Medicare Part B. If you are not sure if your plan is covered – we suggest calling the number located on the back of your insurance card under member services. A representative will go over your specific coverage plan.

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DO YOU ACCEPT MEDI-CAL / COVERED CA?

Unfortunately, our private office does not accept Medi-Cal patient We are happy to still see patients who have Medi-Cal as a concierge service with private pay pricing.

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WHAT ARE THE PRIVATE PAY PRICES?

We offer “Good Faith” prices to our private pay patients, meaning we charge the price that insurances pay us for. *Prices vary depending on services/testing. Please contact our office at (408) 993-1500 for pricing information.

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I’M A NEW PATIENT THAT WAS JUST REFERRED, WHAT NOW?

We only schedule patients who have a complete referral sent and faxed to our
office: 1 (408) 993-1521
A complete referral includes:
● Patient Referral form from referring Physician with diagnosis
● Patient Medical Records (recent progress notes, imaging, labs, and any hospitalization records)
● Medical Authorization (depending on your insurance)
● Patient Demographics; including insurance information

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WHAT IS YOUR APPOINTMENT  CANCELLATION POLICY?

Patients are given courtesy appointment reminders 2 days prior to their scheduled appointment via phone,SMS text, or email. The patient is obligated to adhere to ARSM appointment policy which includes:

● If a patient does not show for an appointment, the No Show Fee of $50 will be invoiced by SKAND Corporation.

● If there is no confirmation from the patient, the appointment may cancelled and the patient may be subject to the No Show Fee of $50.

● Cancellation policy is 24-hours in advance of the patient’s scheduled appointment, otherwise fees may apply.

 

Cancellations can be sent via Phone, SMS text (replying to reminder) or Email : to info@arsmhealth.com Please feel free to reach out to our office if you ha
any questions at (408) 993-1500.

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DO YOU ACCEPT WORKMAN’S COMPENSATION CLAIMS?

Unfortunately, our office does not provide worker’s compensation care claims.

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WHAT PAYMENT METHODS DO ACCEPT?

We accept all major credit cards and checks made payable to SKAND Corporation.

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HOW CAN I CONTACT THE BILLING DEPARTMENT?

Please contact our billing company @ (833) 451-0324
*Please note that our billing is not done in-house, we use a third-party payor for all billing inquiries. Any invoices sent to patients will be from SKAND Corporation.